Building a toolkit packed with great team working skills is one of the best things anyone can do, career-wise. And experts agree that what team working skills really boil down to are communication.
Finely honed communications have always been important for managers and leaders. Increasingly, they’re expected of team members as well. Young professionals, even those who haven’t yet reached a leadership role in their careers, are more often than not expected to display superior communication skills.
Polished communication skills aren’t easy to come by, but with the right training and leadership you’d be surprised what most of your team players are capable of.
Of all the team working skills, communication is king.
Marketing experts agree that a team of people with the right skill set and a winning attitude is the most important aspect of a company’s communication capability. Given the knowledge and inspired by good leadership, teams will dramatically improve their productivity.
So, what are those essential tools? What do team players need to communicate well so they can boost productivity, morale, and efficiency? Here are the four most important team working skills in the communicator’s toolkit.
#1. Reading body language.
Effective communication requires feedback, so everyone involved can make adjustments until they’re all on the same page or until they’ve achieved the goal they set out to accomplish.
But sometimes the only feedback you’re going to get is from body language.
Good communicators look for nonverbal clues to gauge how people are reacting to their message. Facial expressions and body language are important signs of how things are going during communication.
#2. Being a good listener.
If you’re not listening, then you’re not understanding anything. Listening means you’re taking in not only the content of what’s being communicated to you, but also the motivation behind it. By developing good listening skills, you’ll eventually be able to hear what’s not there. Reading between the lines is an invaluable skill in business.
#3. Using plain language.
Slang might (or might not) make you sound hip, but it’s also very easily misunderstood. Besides, it’s not very professional. Likewise, silly business jargon obscures the real meaning and usually confuses everyone involved, simply because it’s vague.
#4. Walking a mile in someone else’s shoes.
Considering someone else’s perspective will propel you into the realm of super-communicator. Knowing the background, the motivation, and where people are coming from will help you understand their reactions to what you say and do. That in turn helps you respond to them, making this one of the most important team working skills.